Help & Information > FAQs > Order/General
    Articles in this section
    Why can't I use the coupon for ordering?
    Where can I get my prescription?
    Why did not I get my order confirmation email or shipping notification email?
    If I want to change my prescription or address, what should I do?
    Is there a way I can try your frames and see which ones fit me best?
    How to Get a Coupon?
    How can I cancel an order I have made?

Where can I get my prescription?

From your eye care professional, likely an optician or optometrist. They are required to provide you with your prescription following an eye exam.



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