Help & Information > FAQs > Return & Refund Policy
    Articles in this section
    When cancel the order when can I get my refund back ?
    Can I applied the refund to a different card then I used on my order ?
    My frame is a little bit twist,how can I repair my glasses ?
    Do you offer glasses fixing service ?
    If I put wrong information on my order,how can i do ?
    How to return the glasses I broughts ?
    What's the return policy ?
    Return & Refund

What's the return policy ?

Vkyee will always try our best to provide high-level standard,affordable,fashion trend and classic glasses.Before the products sending out to you,our internal will do 6 times checking before pack the frames to make sure you are satisfied when get the frames. But somtimes things happens and may caused the frames in ungood condition,please don't worry and feel free to contact us directly through mail on [email protected],we will for sure deal with it appropriately and give you a good experience. If you received a defective glasses caused can not wear,please contact with us by the first time through live chat or mail at [email protected] for replacement. This warranty does not apply to human-made demage. For return the products back,please contact us or check our refund policy here .



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