Help Center > FAQs > Ordering
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    Can't Find what you are looking for?
    Is there a way to try out your frames and see which ones fit me best?  
    Is there an easy way to reorder a pair lbought previously?
    Can l add glasses to an order once l pay for it?
    Is it required that all the glasses on the order have the same prescription?
    Can l order more than one pair of glasses per order?
    What is necessary to place order at Vkyee?
 

What is necessary to place order at Vkyee?

a. Prescription and PD
An eyeglass prescription is necessary to process your prescription glasses. (If there is no problem with your eye and you do not need prescription lenses, you could choose non-prescription lenses)
An eyeglass prescription is a pad issued by your eye doctor after an eye exam, specifying all the numbers and signs which is used for us to produce eyeglasses for you.
Please make sure it's a valid eyeglass prescription (make sure it’s not for contacts!).
PD stands for Pupillary Distance, which is the distance between your pupils in millimeters, PD is very important for accurately fitting your lenses to achieve visual acuity.
If there is no PD value on your prescription paper, you could measure it by yourself. How to measure your pupillary distance (Check with your doctor is recommended)

b. PayPal Account/Credit Card/Debit Card
We accept ways of payment via PayPal/Credit Card/Debit Card currently, which will guarantee a convenient and secure payment environment. If you don't have a PayPalaccount, you can also pay using a credit card/debit card.
BTW, currently, we do not accept check and cash.

c. Shipping address
Your shipping information is necessary, your Name, Residential/Postal address and Phone Number included.
Please note, if you choose Express Service, don't use your P.O. Box in your address.

d. Frame size and frame style
Click on this link to know more detail about face shape and frame style: Eyeglasses For Your Face Shape
Use the try-on system for style.
Measuring frame size is very important: How To Measure Your Frame Size

 

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