Help & Information > FAQs > Order/General
    Articles in this section
    Why can't I use the coupon for ordering?
    Where can I get my prescription?
    Why did not I get my order confirmation email or shipping notification email?
    If I want to change my prescription or address, what should I do?
    Is there a way I can try your frames and see which ones fit me best?
    How to Get a Coupon?
    How can I cancel an order I have made?
 

If I want to change my prescription or address, what should I do?

Click the right bottom blue live chat button to chat with us right away.
You can also send us an email to [email protected] within 36 hours when you placed your order. 
We will reply to you within 24 hours and send the confirmation to you!

 

 

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