Help & Information > FAQs > Order/General
    Articles in this section
    Why can't I use the coupon for ordering?
    Where can I get my prescription?
    Why did not I get my order confirmation email or shipping notification email?
    If I want to change my prescription or address, what should I do?
    Is there a way I can try your frames and see which ones fit me best?
    How to Get a Coupon?
    How can I cancel an order I have made?

How can I cancel an order I have made?

If you put in a wrong prescription, you can contact us and we will change the necessary information for you. You don’t need to cancel your order as a result of wrong information provided.
If you want to cancel your order, it is expedient if you contact us to do so.



Much obliged for your glance at